Frameworks & Tools of the Trade
Do you need more detail around a specific strategy framework? Are you interested in learning about the tools top-tier strategy consulting firms use to drive change? Do you ever wonder why people make strange business decisions? Great! Explore all of the insights, tools, and frameworks content we created!
How to Help Groups Make Decisions
This slide deck outlines 2 things: 1) Chris Argyris’ Dueling Ladders of Inference and 2) a group decision making tool - The Choice Structuring Process.
The Dueling Ladders explain why, even when exposed to the same information, we often see people reaching totally different conclusions.
The Choice Structuring process’ goal is to get people to use the SAME information to reach the SAME conclusion.
Customer Lifecycle Workflow Analysis
With SWOT v2.0™, we start with Strategy and then work on the Workflows that support the Strategy. How do we identify the Workflows that are the most important to focus on and improve? To see the answer, jump on into this presentation! The customer lifecycle analysis tool is data rich and, as the icing on the cake, the workflow analysis can fit on one page!
Skill Gap Analysis
Key Strategy Question #4* asks: “What Skills do we need?” Meaning, what skills do we need to maintain our Edge and win in our chosen Market(s)? This presentation outlines how to identify key skills you need, how to assess which ones need attention, and how to determine what gets priority.
(*see the Strategy & SWOT v2.0™ presentation for all 6)
Understanding People
To lead people, you must understand people. This is the treasure chest of understanding people and how to work with them. The game changer? Understanding “The Human Operating System.”